Shipping

We are glad to bring our customers fantastic value and service by being able to offer innovative direct from manufacture products at savings. Depending on the product ordered and the manufacturer’s global location, shipping can and may be charged when not calculated in the final price. For logistical reasons, some items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

We currently only offer shipping services to the USA. However, there are some locations in the USA we are unable to ship to. If you happen to be from one of those locations, we will contact you.

How we ship

We use a variety of methods to deliver your order. Packages from the United States can be shipped through USPS, UPS, and FedEx. Packages from a manufacturer’s international warehouses can be shipped using ePacket, EMS, DHL, and or FedEx, depending on the weight and size of the product.

Customs

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent those products ordered may be sent to you and that they may get custom fees when they arrive in your country.

Shipping time

Shipping time varies based on the location the product is being shipped from. The estimated average delivery time is between 15 to 45 business days. The estimated delivery time does not include supplier manufacturing lead time on average, 2 to 5 days, holidays, and weekends.

Tracking information

You should receive an email with a tracking number once your order is shipped; however, sometimes, tracking might not be readily available due to free shipping. Also, depending on the shipping company utilized and the country, it may take 2-5 business days for the tracking information to update the system.

If you have any other questions, please get in touch with us.